Health Care Assistant, Kevin Whincup from the High Dependancy Unit spoke to Epsom Hospital Radio's Andy Tijou on the subject of incivility.
Incivility is the act of putting another person down through hostile behaviour.
Often the cause of the behaviour can be quite innocent, having a bad day for instance.
But the effects could be greater that anyone might imagine.
The Epsom & St Helier trust has recorded a YouTube video on the subject, featureing Kevin and others, to listen to that click here.
Our interview with Kevin will be played out every lunch time for the coming week, and maybe during other presenters shows too.
to listen online, click play on the button below.